SHIPPING & DELIVERY POLICY

Last Updated: November 3, 2026

At BRANDZREPLICA, we aim to make your shopping experience smooth and convenient. This Shipping & Delivery Policy explains how we process, dispatch and deliver your orders.

By placing an order through our website, you agree to the terms outlined below.

1. Order Processing

Once your order is placed successfully, our team begins processing it.

• Orders are processed during our regular business days.

• Order confirmation may be sent through email, phone or WhatsApp.

• Processing time is generally 1–3 business days.

• Orders placed on public holidays or Sundays may be processed on the next business day.

Processing times are estimates and may vary during promotional campaigns or busy periods.

2. Delivery Coverage

BRANDZREPLICA currently offers delivery services within Pakistan.

We aim to deliver to major cities and serviceable locations across the country, subject to courier availability.

Delivery availability for remote or restricted locations may vary.

3. Estimated Delivery Time

Estimated delivery times after dispatch are:

• Major cities: 2–5 business days.

• Other serviceable areas: 3–7 business days.

These are estimated timelines and are not guaranteed delivery dates.

Delays may occur due to courier operations, weather conditions, public holidays, unexpected circumstances or other factors beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Delivery charges may vary depending on the destination, order value and available shipping services.

Any free shipping offers will be subject to the conditions specified in the relevant promotion.

5. Cash on Delivery (COD)

If Cash on Delivery is available at your location, you may pay for your order when it arrives.

Please ensure that:

• Your delivery address is accurate.

• Your contact number is active.

• Someone is available to receive the parcel.

• You are prepared to pay the confirmed order amount upon delivery.

COD availability may depend on courier coverage and order verification.

6. Order Tracking

Once your order has been dispatched, tracking details may be shared through SMS, email or WhatsApp, depending on availability.

You can use the provided tracking information to check your shipment status.

If you experience difficulty tracking your parcel, contact our customer support team.

7. Incorrect Address & Failed Deliveries

Customers are responsible for providing complete and accurate delivery information.

BRANDZREPLICA will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses or unreachable contact numbers.

If a delivery attempt fails, the courier may arrange another delivery attempt according to its policies.

Additional delivery charges may apply where a re-shipment is required.

8. Delayed or Lost Shipments

Although we work with delivery partners to ensure timely shipments, occasional delays may occur.

If your order has not arrived within the estimated delivery timeframe, please contact us so we can coordinate with the courier.

Where a shipment is confirmed lost, we will review the situation and work toward an appropriate resolution in accordance with applicable policies and laws.

9. Damaged or Incorrect Orders

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

To help us resolve the issue, please provide:

• Your order number.

• Clear photographs or videos of the product.

• A description of the issue.

Eligible cases will be handled according to our Return & Exchange Policy.

10. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests may not be accepted once an order has been processed, packed or dispatched.

Any applicable refund will be handled according to our Refund Policy.

11. Contact Information

For shipping, delivery or order-related inquiries, please contact us:

Brand: BRANDZREPLICA

Email: BRANDZREPLICASTORE@GMAIL.COM

Phone / WhatsApp: +92 304 4038389

Location: Pakistan

Website: BRANDZREPLICA.COM

Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (Pakistan Standard Time)

Thank you for shopping with BRANDZREPLICA.

Your Style. Your Identity. Your Choice.